Experiencing Issues with Twilio SMS, Europe

About This Site

We monitor all of our critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. You can subscribe to notifications of Your choice.

Changes in sub-processors Operational
Simployer One Logon Operational
Simployer Classic Logon Operational
Simployer One Operational
Web app Operational
Public API Operational
Chatbot Operational
Integrations Operational
Simployer Classic Operational
HRM Web application Operational
HRM Mobile app Operational
HRM Reports Operational
HRConnect API Operational
Analytics API Operational
HRM Altinn services Operational
Simployer HES Deviation Operational
Simployer Employee Surveys (Engagement) Operational
Web & app service Operational
Public API Operational
Push notifications Operational
Email delivery Operational
Simployer Equal Pay Operational
Simployer Classic Handbooks Operational
Handbooks web Operational
Handbooks Mobile Operational
Simployer Talent Portal Operational
Web Application Operational
Public API Operational
Notifications Operational
Middleware (User imports) Operational
Reports Operational
Simployer Time and Planning Operational
Capitech Tid Operational
Capitech Flow Operational
My Capitech Operational
Touchterminals Operational
Mobileterminals Operational
Simployer Expert Operational
Expert help Operational
My messages Operational
Learn Operational
Learning Library Operational
Simployer Middleware Operational
Filedrop Operational
Middleware Operational
SFTP Operational
Public websites Operational
alexishr.com Operational
simployer.com Operational
simployer.no Operational
simployer.se Operational
Status notifications Operational
Status Email Notifications Operational
Status SMS Notifications Operational
Twilio SMS, Europe Degraded Performance
Twilio SMS Short Code, North America Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Automatic patching Sep 21, 2026 01:00-06:00 CEST

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:19 CEST

Patching reserved for Simployer Sep 21, 2026 23:00 - Sep 22, 2026 01:00 CEST

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:19 CEST

Automatic patching Oct 19, 2026 01:00-06:00 CEST

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:19 CEST

Patching reserved for Simployer Oct 19, 2026 23:00 - Oct 20, 2026 01:00 CEST

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:18 CEST

Automatic patching Nov 16, 2026 01:00-06:00 CET

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:18 CEST

Patching reserved for Simployer Nov 16, 2026 23:00 - Nov 17, 2026 01:00 CET

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:18 CEST

Automatic patching Dec 14, 2026 01:00-06:00 CET

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:18 CEST

Patching reserved for Simployer Dec 14, 2026 23:00 - Dec 15, 2026 01:00 CET

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:18 CEST

Automatic patching Jan 18, 2027 01:00-06:00 CET

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:18 CEST

Patching reserved for Simployer Jan 18, 2027 23:00 - Jan 19, 2027 01:00 CET

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:18 CEST

Automatic patching Feb 15, 2027 01:00-06:00 CET

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:22 CEST

Patching reserved for Simployer Feb 15, 2027 23:00 - Feb 16, 2027 01:00 CET

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:22 CEST

Automatic patching Mar 15, 2027 01:00-06:00 CET

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:22 CEST

Patching reserved for Simployer Mar 15, 2027 23:00 - Mar 16, 2027 01:00 CET

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:22 CEST

Automatic patching Apr 19, 2027 01:00-06:00 CEST

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:22 CEST

Patching reserved for Simployer Apr 19, 2027 23:00 - Apr 20, 2027 01:00 CEST

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:22 CEST

Automatic patching May 17, 2027 01:00-06:00 CEST

Automatic patching window where all VM and other components might be patched.
Posted on Jun 06, 2025 - 10:22 CEST

Patching reserved for Simployer May 17, 2027 23:00 - May 18, 2027 01:00 CEST

A scheduled maintenance window for our services is about to commence.
Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's.
Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

Posted on Jun 06, 2025 - 10:22 CEST

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 14:28 CEST
Update - We are continuing to investigate this issue.
Sep 4, 14:27 CEST
Investigating - One db-server is unstable.
This is caused by infrastructure with our supplier Micrsooft.

Sep 4, 13:26 CEST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Resolved - This incident has been resolved.
Aug 31, 14:02 CEST
Monitoring - We identified the root cause as a known Azure OpenAI outage/degradation affecting the GPT-4.1 model in specific EU Data Zones.

Affected Azure Regions: Sweden Central (Stockholm), West Europe, and France Central.

Currently running on GPT-4.1 UK region which is not affected.

Mar 13, 09:10 CET
Resolved - This incident has been resolved.
Aug 31, 14:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 31, 10:50 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.