Simployer outage

Incident Report for Simployer

Resolved

The incident with our hosting provider was resolved, and system were available again from 11:40. We WILL investigate further with our hosting provider why hardware was failing and how to avoid such failures in the future. We apologize for any inconvenience.

Posted Jun 13, 2020 - 11:45 CEST

Identified

It is identified as a network error in our hosting environment and we are currently fixing. We should have a solution to this soon

Posted Jun 13, 2020 - 10:49 CEST

Investigating

Some of our products are currently not responding and we are currently investigating the issue

Posted Jun 13, 2020 - 10:13 CEST

This incident affected: Simployer HRM (HRM Web application, HRM Mobile app, HRM Reports, HRConnect API), Simployer Handbooks (Handbooks web, Handbooks Mobile), Simployer Middleware (Filedrop, Middleware, SFTP), and Simployer Logon, Simployer HES Deviation.