The incident with our hosting provider was resolved, and system were available again from 11:40. We WILL investigate further with our hosting provider why hardware was failing and how to avoid such failures in the future. We apologize for any inconvenience.
Posted Jun 13, 2020 - 11:45 CEST
Identified
It is identified as a network error in our hosting environment and we are currently fixing. We should have a solution to this soon
Posted Jun 13, 2020 - 10:49 CEST
Investigating
Some of our products are currently not responding and we are currently investigating the issue
Posted Jun 13, 2020 - 10:13 CEST
This incident affected: Simployer Classic (HRM Web application, HRM Mobile app, HRM Reports, HRConnect API, Simployer HES Deviation), Simployer Classic Handbooks (Handbooks web, Handbooks Mobile), Simployer Middleware (Filedrop, Middleware, SFTP), and Simployer Classic Logon.
