SMS/Text not being received

Incident Report for Simployer

Resolved

This incident has been resolved.

Posted Mar 28, 2020 - 11:48 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2020 - 18:03 CET

Identified

We are currently experiencing issues with sending out texts/SMS from our provider.
They are working on correcting the issue.
This impacts mainly those authenticating using two-factor authentication.

We apologize for the inconvenience.

Posted Mar 27, 2020 - 13:43 CET

This incident affected: Log on.