Outage in Simployer

Incident Report for Simployer

Resolved

This incident has been resolved.

Posted Jun 04, 2020 - 15:06 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2020 - 14:48 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2020 - 12:47 CEST

Update

We have recovered our systems, and they are being started up gradually. There will still be problems with integrations between Simployer and other systems.

Posted May 29, 2020 - 12:45 CEST

Identified

We are experiencing an outage with our servers. All Simployer and handbook customers are currently affected. We are working hard to get systems back & running.

Posted May 29, 2020 - 12:14 CEST

This incident affected: Simployer HRM (HRM Web application, HRM Mobile app, HRM Reports, HRConnect API), Simployer Handbooks (Handbooks web, Handbooks Mobile), Simployer Middleware (Middleware), and Simployer Logon, Simployer HES Deviation.